Impact of Talent Management on Organizational Competitiveness
DOI:
https://doi.org/10.33167/2184-0644.CPP2018.VIVN2/pp.153-164Keywords:
Talent management, client communication, organizational competitiveness, client feedbackAbstract
Talent Management implementation does not only offer a large return on investment but also plays an important role in employees’ personal growth which eventually leads to improvement in performances. An organization always needs
to attract, retain and promote talent who cannot only develop distinctive strategies, but also have an ability to innovate a work environment and attract other committed people. This study indicates how the product owners at Appster were up-skilled by integrating individual development with group training for high-performance, with a sustainable organization that meets its strategic and operational goals. The gaps were identified in their client communications and progress was reviewed by applying learning tools and framework from the training sessions, workshops and coaching sessions. The introduction of training programs for dealing with clients (product owners), as well as regular catch-ups, impacted on client communication at Appster.
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