Strengths and weaknesses of Zimbabwe’s National Social Security Authority:

a critical point of view

Abstract

The paper focuses on social security schemes impacts on service users as pensioners through analysis of dynamics of Zimbabwe’s National Social Security Authority (NSSA). The authors employed desk review or document content
analysis method of available of empirical literature to collate and synthesize existing research information to come up with critical perspectives of social security in Zimbabwe. Perspectives surrounding contestations of NSSAs mandate of cushioning workers are also analysed. The authors argue that the role of the
contributory social security scheme is to prevent and reduce poverty for pensioners and the retrenched. The article using critical perspectives of NSSA’s role recommends that NSSA realigns to remain true to its core social security mandate of safeguarding workers at becoming indigent and guaranteeing their dignity.